Zendesk

Customer Service & Support

Zendesk is a software used by businesses of various sizes for customer service and ticket management.

DinamikCRM can work integrated with Zendesk. After subscribing to Zendesk and making the necessary configurations, the two systems will integrate instantly.

What can you do with this integration?

Tickets
You can transfer all your tickets from Zendesk to the Tasks module in DinamikCRM.
Chats
You can transfer conversations with your customers from Zendesk Chat to the Tasks module in DinamikCRM.
Users
You can transfer all users (users & endusers) from Zendesk to the Customers module in DinamikCRM.
Organizations
You can transfer all organizations from Zendesk to the Companies module in DinamikCRM.
Tags
You can transfer all tags from Zendesk to the Tags module in DinamikCRM.