Viases

PBX Integration

Viases Cloud Contact Center is an integrated cloud platform that combines all call center solutions such as IVR, Dialer, CTI, Scripting, Voice Recording, Quality Management, and Reporting into a single package. It offers effective solutions to provide services to your customers through various channels.

With the Cloud Contact Center, you can provide fast and high-quality service to your customers through Voice, Email, Chat, and Social Media channels.

DinamikCRM and Viases can work together seamlessly. After starting your subscription through Viases and submitting your request to Viases representatives, the integration process will be completed shortly.

What can you do with this integration?

Customer Card Pop-up
The information screen of the calling customer automatically opens during incoming calls.
Click to Call
Initiate calls by clicking on the phone numbers of your customers, potential customers, contacts, and companies from within DinamikCRM.
Call Reports
Report the extensions defined in your PBX.